Talk it up! Integrating traditional telephone research methodologies with e-Social Science tools, methods and practices.
Collette Snowden
School of Communication, Information and New Media University of South Australia
Opportunities for expanding the use of the telephone in social science research are now available through the integration of telephone research methods with new and emerging digital technology. This paper discusses some aspects of the use of the telephone in social science research and reports on the use of the telephone in research on the use of mobile communications technology by media professionals to illustrate issues relevant to the development of telephone research methodology. It proposes further hybridisation of traditional telephone based research with new esocial science techniques as a means to gather reliable and useful data, especially for the recording and analysis of conversation and social interaction by telephone and oral communication more generally.
